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Email Support

Get help from our support team. We typically respond within 24 hours.

support@dealflip.ai

FAQs

Find answers to common questions about DealFlipAI features and functionality.

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Documentation

Learn how to use DealFlipAI with our comprehensive guides and tutorials.

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Contact Information

Need to get in touch? Here are all the ways you can reach us:

General Support: support@dealflip.ai
Response Time: We typically respond within 24 hours (Monday-Friday)

Pro Tip: When contacting support, please include your account email and a detailed description of your issue. Screenshots are always helpful!

Frequently Asked Questions

How does DealFlipAI find deals?
DealFlipAI helps you review Marketplace listings using an estimated resale range, a 0-100 Deal Score, confidence context, potential-risk flags, and a suggested opening offer. Paid saved-search alerts use plan-specific scheduled checks, and delivery is best effort.
What categories does DealFlipAI support?
We support a wide range of categories including vehicles (cars, trucks, motorcycles), electronics (phones, laptops, gaming consoles), furniture, appliances, tools, sporting goods, and more. You can customize which categories you want to track in your settings.
How accurate are the valuations?
Valuations are best-effort estimates based on the listing details and category signals available. Accuracy varies with the quality of those inputs, local conditions, and changes in the market. Treat every result as a research aid, not an appraisal, and inspect the item before buying.
Can I customize my search preferences?
Yes! You can fully customize your deal-finding experience by setting specific categories, price ranges, locations, and notification preferences. Go to Settings to configure your preferences.
How do notifications work?
Eligible paid plans can run saved-search checks at plan-specific intervals and send best-effort push or email notifications. Check timing and delivery are not guaranteed; review your account settings and the current pricing page for available options.
What's the difference between subscription tiers?
The free plan includes five scan credits that refill 7 days after all five are used. Three monthly paid plans provide higher limits and additional features. Visit the pricing page for the current plan names, prices, limits, and inclusions.
How do I cancel my subscription?
You can cancel your subscription anytime from your Settings page. Your access will continue until the end of your current billing period. No refunds are provided for partial months.
Is my data secure?
We use safeguards intended to protect account data. Our Privacy Policy explains what information is collected, why it is used, and when service providers may process it.
Can I use DealFlipAI on mobile?
Yes. DealFlipAI is available on the web and as an iOS app. Features and limits may differ by platform and plan; check the current product and pricing pages for details.
What if I find a bug or have a feature request?
We love feedback! Please email us at support@dealflip.ai with details about the bug or your feature suggestion. We actively review all feedback and prioritize improvements based on user needs.

Still Need Help?

If you couldn't find the answer you're looking for, don't hesitate to reach out to our support team. We're here to help!

Email us at: support@dealflip.ai

Include your account email, a description of your issue, and any relevant screenshots to help us assist you faster.