Contact Information
Need to get in touch? Here are all the ways you can reach us:
Pro Tip: When contacting support, please include your account email and a detailed description of your issue. Screenshots are always helpful!
Frequently Asked Questions
How does DealFlipAI find deals?
DealFlipAI uses advanced AI algorithms to scan Facebook Marketplace 24/7. We analyze thousands of listings, compare prices against market values using our AI valuation engine, and instantly alert you when we find items priced significantly below their true worth.
What categories does DealFlipAI support?
We support a wide range of categories including vehicles (cars, trucks, motorcycles), electronics (phones, laptops, gaming consoles), furniture, appliances, tools, sporting goods, and more. You can customize which categories you want to track in your settings.
How accurate are the valuations?
Our AI-powered valuation system is highly accurate, using multiple data sources including eBay sold listings, market trends, and condition assessments. For vehicles, we use industry-standard pricing data adjusted for trim levels, mileage, and condition. However, valuations are estimates and should be used as a guide.
Can I customize my search preferences?
Yes! You can fully customize your deal-finding experience by setting specific categories, price ranges, locations, and notification preferences. Go to Settings to configure your preferences.
How do notifications work?
When DealFlipAI finds a deal matching your criteria, you'll receive instant notifications through your preferred channels (email, push notifications on mobile). You can customize notification settings, set quiet hours, and control notification frequency in your account settings.
What's the difference between subscription tiers?
Free tier users get limited scans per day and basic features. Pro users get unlimited scans, priority notifications, advanced filters, and access to all categories. Enterprise users get dedicated support, API access, and custom integrations.
How do I cancel my subscription?
You can cancel your subscription anytime from your Settings page. Your access will continue until the end of your current billing period. No refunds are provided for partial months.
Is my data secure?
Yes. We take security seriously and use industry-standard encryption to protect your data. We never share your personal information with third parties. Read our
Privacy Policy for more details.
Can I use DealFlipAI on mobile?
Yes! DealFlipAI is available as a mobile app for iOS. You can download it from the App Store. The mobile app offers the same powerful features as the web version with the added convenience of push notifications.
What if I find a bug or have a feature request?
We love feedback! Please email us at
support@dealflip.ai with details about the bug or your feature suggestion. We actively review all feedback and prioritize improvements based on user needs.
Still Need Help?
If you couldn't find the answer you're looking for, don't hesitate to reach out to our support team. We're here to help!
Email us at: support@dealflip.ai
Include your account email, a description of your issue, and any relevant screenshots to help us assist you faster.
